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Revenue Growth Starts with Operational Efficiency

Studies show the average business utilizes a mere 13% of its marketing technology’s capabilities. That’s 87% of untapped potential – leading to missed opportunities, lost revenue, and frustrated teams. Labrador is your solution. We empower your people, streamline your processes, and unlock the full ROI of your existing MarTech stack, transforming frustration into growth and success.
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Who we are

We Empower, Not Enable...

Your marketing and sales teams are capable of achieving incredible results. But complex CRMs, disjointed marketing platforms, and cumbersome processes are holding them back. Labrador doesn’t just give you more tools; we empower your team to master the ones you already have. We streamline workflows, create intuitive solutions, and provide the training and support needed to unlock your team’s full potential.

The key to CRM success is not just about the technology, but about how well it fits into the way people work. Customization is essential to achieving that fit.

- CRM Essentials

of CRM is Underutilized
$ 0 K
of Teams Lack Training
0 %
of Users State Tools Are Too Complex
0 %
Overlap in Tools
0 %

Are your marketing tools a black hole?

Based on the data, we’re pretty confident you’d be in good company if you said “yes.”

Let’s turn that black hole into a powerhouse!

Labrador helps you unlock the hidden potential in your CRM and MarTech investments.

Don't Just Take Our Word For It

Hear From The Teams We've Empowered

Discover how Labrador has transformed CRM and marketing technology for businesses like yours.

"Brian's deep expertise in both marketing and technical aspects of CRM was instrumental as worked through this ambiguous privacy/regulatory work and overcame several analytical roadblocks. This strategy is now being implemented and we are seeing extremely strong (and growing) uptake of our CRM channels."

Pfizer
Pfizer Sr. Manager, Partnerships

"Everything has helped us pare down our list significantly to our dedicated readers, which has increased our open rates dramatically. We couldn't have tackled these strategies without your help, so thanks so much again for the time you spent with me. Excited to see these changes continue to create a better experience for our readers."

Hop Culture
Hop Culture Director of Marketing

"What impresses me the most about Brian is his willingness to see possibilities beyond the conventional. He possesses a remarkable sense of imagination and creative flexibility."

IEEE Photonics
IEEE Photonics Digital Community and Presence Manager

"What impresses me the most about Brian is his willingness to see possibilities beyond the conventional. He possesses a remarkable sense of imagination and creative flexibility."

Creative Resources Gerry Tabio, President and Founder
Our Vision

Empowering Teams to Excel at Their Core Work

Labrador envisions a future where businesses are not just equipped with marketing tools but are genuinely empowered to leverage these tools to their fullest potential, ensuring strategic alignment, operational efficiency, and sustained growth.

Our Core Values

We focus on not just providing tools but ensuring they are effectively and optimally used.

Our strategies emphasize preventing problems rather than merely reacting to them.

We keep teams focused on their core business, avoiding operational and technological distractions.

Labrador maintains neutrality, not aligning with any specific vendor, to ensure complete transparency and client-focused solutions.

Tailoring solutions to enhance team capabilities, from creating custom dashboards to providing additional resources and configurations.

Empowerment and Enablement are Not Synonymous.

It Starts with Your Team...

Labrador empowers medium-sized businesses to maximize their net revenue potential through a comprehensive, hyper-focused blueprint that aligns People, Process, and Platforms in the areas of CRM and Marketing Technology. Labrador's values are on display throughout its process.

Step 1

We Listen

We understand your marketing objective, but also your team's frustrations, goals, and unique challenges in achieving it.

Step 2

We Look

We assess your current technology and team skills to identify gaps and opportunities.

Step 3

We Execute

We implement the plan, providing training and support for sustained success and measurable results.

Last Step

We Support

We offer tailored, ongoing support to meet your specific needs, ensuring your long-term success.

Founder Message

Welcome to Labrador.

At Labrador, we understand the frustration of investing in marketing technology that doesn’t deliver on its promises. We’ve seen how the wrong tools or poorly integrated processes can overwhelm your team, distract from core goals, and hinder growth.

We’re here to change that.

Brian Riback
Founder & Principal Consultant

We’re not just about giving you more tools; we’re about empowering you to leverage the tools you already have to their fullest potential. We’ll help you:

  • Uncover hidden opportunities: We’ll analyze your current systems and processes to identify profit leaks and inefficiencies.
  • Maximize your investment: We’ll create a custom blueprint that aligns your people, processes, and platforms for optimal results.
  • Build a self-sufficient team: We’ll provide the training and support your team needs to confidently navigate your marketing technology.
  • Achieve sustainable growth: We’ll help you create a marketing technology ecosystem that supports your long-term vision.

Why Labrador is different:

  • We’re vendor-agnostic: Our recommendations are based solely on your unique needs, not on any vendor relationships.
  • We focus on prevention: We address potential issues before they become major roadblocks.
  • We empower, not just enable: We equip your team with the skills and knowledge to thrive in the ever-changing marketing landscape.

Don’t let technology hold your business back. Partner with Labrador and unlock the full potential of your marketing technology.

Let’s start a conversation about how we can help you achieve your goals.

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Case Study

From Legacy to Leadership: A Case Study in Digital Transformation and Cost Savings

Explore how the New York Daily News transformed its legacy systems to become a leader in the digital publishing world, saving over $1.5 million in the process. Download our case study to uncover the strategies that drove substantial sales growth and secured valuable partnerships.

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Common Challenges

Do any of the following sound familiar?

By 2025, 80% of marketers who have invested in MarTech will abandon it due to a lack of ROI. – Gartner

People, Process, Platforms. The order is non-negotiable. Maximizing your CRM and Marketing Technology investments starts with ensuring your team is ready, your processes are streamlined, and your technology is optimized.

That’s where Labrador comes in.

We empower your team to use what you already have. 33% of marketing leaders claim they are utilizing their MarTech stack's capabilities in 2023. - Gartner
We create a seamless, integrated ecosystem.

49% of marketers say their biggest MarTech challenge is integrating different tools and data sources. - Conductor

We simplify your tools and processes.

43% of marketers say their MarTech stack is too complex and difficult to use. - Walker Sands

We establish KPIs and track progress for clear ROI.

70% of marketers admit they are not getting the most out of their MarTech investments." - Forrester
We create a positive, collaborative environment where operations has been streamlined and simplified. 59% of marketers don't fully utilize the marketing technology they currently have, (Gartner) and 43% of marketers say their MarTech stack is too complex and difficult to use" (Walker Sands), suggesting a high likelihood of teams reverting to old, familiar tools and processes due to frustration and complexity.
We eliminate redundant tools and optimize workflows.

51% of SMB marketers are stuck with redundant MarTech tools." - Martech.org
We don't just integrate data from various sources...we also clean and optimize it - creating a unified view of your customers.

34%of marketing professionals cite data integration as a significant barrier for them.
We ensure technology and processes align with your business goals.

70% of complex, cross-functional projects, including MarTech implementations, fail due to lack of alignment and collaboration (Harvard Business Review).

50% Increased Project Delays: Projects with misaligned goals and priorities, common in poor interdepartmental coordination, experience 50% more delays (Project Management Institute)
Let's Connect

Are You Ready To Achieve Your Greatest Potential?

Ramsey, NJ
info@labradorconnect.com

Send us a message

We’re here to answer your questions, discuss your challenges, and explore how we can empower your team to achieve their greatest potential. Whether you’re struggling with underutilized tools, disjointed systems, or a lack of measurable results, Labrador has the expertise and experience to guide you towards success.

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